Ratings & Reviews

Overall Rating

5
(73 reviews)
98.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Anna B. - |Recommended: YesGreat management - staff is very helpful — The staff is great. Any issues related to maintenance are handled promptly. and professionally. I highly recommend
response from property -Anna, Thank you for your 5-star review! We are so happy to hear that the staff and maintenance have provided you with the exceptional customer service that we strive for. Have a great day! - Abby
submitted by Azamat M. - |Recommended: YesThe property meets our expectation — Mosaic Westshore Apartments is at a perfect location, very easy to get around and walking distance to the Publix and Westshore plaza. The compound is great, very clean and has everything you need including bicycle storage . The management is also very helpful since the beginning, available at all times whenever I had any questions. Totally recommend it especially to families.
response from property -Azamat, Thank you so much for your raving review! We are so happy to hear that you are loving where you live and that we have been able to accommodate any needs you may have had. Have a great weekend, Abby
submitted by Ridshedia E. - |Recommended: YesSun Flower — Professional staff and great neighbors Best place to rent in Tampa
response from property -Ridshedia, thank you so much for sharing your feedback with us. We are so overjoyed to hear that your living experience at Mosaic has made you feel right at home! We are here should you ever need anything, we strive on providing top-tier customer service to our neighbors. Have a great rest of your week!- Abby
submitted by Naomi F. - |Recommended: YesWell maintained — Residents are friendly and Staff is very helpful.
response from property -Naomi, Thank you so much for taking the time to provide us with your feedback! We are overjoyed to hear that the management team and your neighbors have been friendly and helpful with your transition into your new home. We are here should you ever need anything! -Mosaic Westshore Management Team
submitted by Kristyn B. - |Recommended: YesIdeal location with high quality apartments — The rooms are extremely spacious. I have not seen any other apartment homes offer this size of space with the quality of appliances, secure parking garages and amenities. It is a rare find.
response from property -Kristyn, we are so ecstatic to hear that you are loving your new home here at Mosaic Westshore! We are delighted to have you as a neighbor. We appreciate you taking the time to provide us with such great feedback. Please feel free to connect with our team if you ever need anything! -Abby
submitted by Allison B. - |Recommended: YesRent is high considering the amenities that have been taken away — David is awesome We have had many repairs needed in just one year’s time multiple a c problems, dishwasher, ice maker 3 times, leaking toilets, broken freezer which resulted in a whole refrigerator freezer unit replacement at 4pm on a Friday, dryer replaced and when he comes to fix something he is always above and beyond polite, professional, timely and caring I can’t say enough wonderful things about him, don’t know what we would do w o him, he is excellent at his job and Mosaic is blessed to have him
response from property -Allison, thank you for your review! We are glad to hear that the maintenance staff have been meeting your expectations involving any issues you've experienced. We would love to know what we could do to earn a 5-star review from you! Have a great day! - Abby
submitted by Nigel Y. - |Recommended: YesNice — Just a little noisy. Choose a top for not on the courtyard side.
response from property -Nigel, thank you for taking the time to rate our community. We are so delighted to have you as our neighbor! We apologize for any noise disturbances you have experienced. We pride ourselves in maintaining a peaceful and tranquil home environment. Please reach out to us if there is anything we can do to make your experience here better! -Abby
submitted by Lauren S. - |Recommended: YesAmazing — I absolutely love living at Mosaic This is the first apartment community that I have ever renewed a lease after the first year and I've now lived here over 3 years and just signed another year lease. The property staff are so professional and personable. The maintenance staff goes above and beyond to fix any problems that may arise in a timely fashion usually within the hour . I never hear my neighbors on either side of me, which is a huge plus. Overall, I have loved living here and don't plan on moving anytime soon
response from property -Lauren, what a phenomenal review! I appreciate you taking the time to tell everyone why you love where you live! Cheers to many more years of you calling Mosaic Westshore home. -Abby
submitted by Jelena R. - |Recommended: YesFamily satisfied — Community well situated, professional staff, everything nicely organized
response from property -We could not be more pleased and humbled to receive a 5-star review. Thank you for sharing why you love calling Mosaic Westshore home. Our staff will continue making strides to ensure that each neighbor has a 5-star experience. -Abby
submitted by Natalia B. - |Recommended: YesAmazing place to live — This apartment complex is a great place to live. It’s clean, organized, well kept, and amazing customer service. Great quality apartments and even better, I never had any issues with this complex. I only ever had one issue the entire time I lived there and it was fixed as soon as possible. I highly recommend
response from property -Natalia, It was a pleasure having you as a neighbor! Thank you for an amazing review! We wish you and Giovanni all the best on your next adventure! -Mosaic Management Team
submitted by Maxwell T. - |Recommended: YesGreat Place to Live — Great place with a great staff. Any problems they will get back to us in a very timely manner, love the complex and amenities, the company truly cares about their residents.
response from property -We appreciate you sharing your experience at Mosaic Westshore! Maxwell, thank you for the 5-Star review. Our top priority is neighbor satisfaction. We look forward to the coming months when social distancing has passed. Stay safe and healthy. - Erika Lurz Business Manager
submitted by Robert M. - |Recommended: YesGreat experience — great community and well managed property
response from property -Welcome home Mr. Meade, thank you for taking the time to tell us what you think, we are ecstatic that you are enjoying the community. I hope you have taken advantage of the online fitness portal for the property, if you should need any help signing up, don't hesitate to reach out to us. Have a great week! -Erika Lurz Business Manager
submitted by Oscar S. - |Recommended: YesLovely place to live — We've had no problems living here so far. It's always well kept and pretty quiet.
submitted by Johannes J. - |Recommended: YesFriendly and Professional — Great staff service and lots of community events.
response from property -Thank you Johannes for taking the time to give us a 5 star rating! Wow! Please let us know if there is anything we can do for you! Have a great week! Mosaic Westshore Management
submitted by Humberto D. - |Recommended: YesExcellent guidance and cordial attention form the office staff — Great place and great location